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Let us Know your Shopping Experience

Your Feedback help us improve our service and support



How satisfied were you with your overall shopping experience in our Mall?

Please use 1 to 10 scale,where 1 represent Not at All satisfied and 10 represents Extermely satisfied


1Not At all Satisfied
2
3
4
5
6
7
8
9
10Exterimly Satisfied


How would you rate your overall satisfaction with each of the following aspects of this mall?


Excellent
Good
Average
Poor

Cleanliness of the Corridors, Floors
Customer Service/Friendliness of security guards
Shopping Environment e.g. Lighting, Air-conditioning, Music
Car Park safety, cleanliness, Availability of Parking Lots, lighting
Overall Cleanliness of Washrooms


Does the variety of stores in the Mall meet your shopping Needs?



Courtesy Ratings?


Excellent
Good
Average
Poor

Courtesy, Competency & Responsiveness of Mall Security
Courtesy, Competency & Responsiveness of Mall Concierge
Courtesy, Competency & Responsiveness of Parking Staff
Courtesy, Competency & Responsiveness of Retailer Staff


In the past 3 years, has this mall changed for the?



How easy was it for you to find the products you wanted in our Mall?



How likely are you to recommend our store to your friends and family?

Please use 0 to 10 scale,where 0 represent Not at All satisfied and 10 represents Extermely satisfied


0Not At all Satisfied
1
2
3
4
5
6
7
8
9
10Exterimly Satisfied


Do you have any suggestions to serve you better? If we could do anything, what should we do to WOW you?

Any difficulties you may have experienced during your shopping experience?

Your Information